Core Consulting has a dedicated team designed to work with your company and to provide the remote managed support that you require. Since Core Services runs Oracle Support, organizations log issues with us the same way as with Oracle.
Core Services offers level one through level four support based on needs. We have multiple options for shared support teams through dedicated support team members who can be remote or on-site. Our support teams range from 5/10/ 200 (weekday only) through 7/24/365.
Our support team consists of North American based consultants and off-shore development centers in India and China for full 24-hour support.